A simple litmus test to check how people-oriented we really are.
Getting into your client’s shoes and feeling what they feel is the core of client servicing.
Implementing change without considering the human factor often results in unforeseen complications.
How do your confidence and empathy impact your performance at work?
We live in a world that is wrestling with the long-standing challenge of racism. How does empathy play a part in this story?
Practical steps we can take to better demonstrate empathy.